Budget Brake and Muffler-North Burnaby

Catalytic converter theft on the rise

http://www.youtube.com/watch?v=5ZFi8Xt126M

Check out our "TOP NOTCH" letter we received today from one of our customers: Friday, Feb. 15th 2013 Letter from a satisfied customer in Burnaby... To whom it may concern: My name is Cory and I am writing to let you know of the TOP NOTCH and CLASSY SERVICE I received at two of the Budget Brake & Muffler shops. First encounter was March 2012 at the Kingsway shop. I had new rotors and pads replaced on the front of my truck, and was very happy with the workmanship and service. The second encounter was Thursday, Feb. 14th 2013. My calipers on the front of my truck seized and left me in a really bad spot. I spoke with Rob Akehurst at the Dawson Street shop and told him my situation. My father has lung cancer and I and my vehicle are super important to my family being the only mode of transport for my Dad. Close to the end of the day and with out a blinking eye Rob shuffles things around in his shop and had his guys work on my truck. They had my truck back to me in less than 2 hrs, which took an amazing amount of stress off my plate. Budget Brake & Muffler as a Company should be super PROUD to have people with such high moral standards representing their company. The service and compassion I received from both shops, has made me and my family lifetime customers. In return I will also pass on my experience to others. Sincerely, Cory Cory, we are so glad you had such great customer service and overall experience. We appreciate the business.