Canada Contact Centre Association

Contact Atlantic is pleased to announce Rogers Communications as a Gold Sponsor for Contact Atlantic 2014 "Canada's Premier Customer Care Event" For 16 years Fostering Excellence for Canada's Customer Service Sector ..... October 28, 29, 30......Fredericton, NB ..... Delta Hotel Elevate your Career, Your Company and Your Customer's Experience.... www.contactatlantica

Contact Atlantic Newsletter

We are thrilled to announce David Geffen will be speaking at Contact Atlantic ..and is coming to meet and Network with us all the way from Israel David is simp...ly Awesome....... Don't miss out Experienced Director of Marketing & Customer Business Development for work force optimization solutions (WFO) for enterprises & contact centers. Vast experience with leading 'Go To Market' activities, exceptional customer facing capabilities, creativity and a ‘Can-Do’ approach combined with a comprehensive Product Management & Product Marketing background. Register Now : Early bird pricing until Sept 26 2014 $399.00 www.contactatlantic.ca

Contact Atlantic is so Proud to be bringing in this Speaker October 29th...and tacking an issue important to all Canadians... Mental Health Advocate and TEDX S...peaker Mark Henick Hear Mark speak on The Business Case for Better Mental Health as well as other topics.... as an Industry and for all Canadian Business we need to tackle this issue head on... it is affecting us all More than 6.7 million people in Canada are living with a mental health problem or illness. The economic cost of these problems and illnesses is at least $50 billion per year, representing approximately 30% of disability claims. If we could reduce this by 10%, after ten years we could save an estimated $4 billion annually in health and social care costs. Tailored for the corporate context, Mark shares the most current data on mental health and the workplace from the leading sources in the field. He explores and advocates for emerging and promising practices directed toward improving workplace mental health, thereby improving both quality of life and the bottom line.

Thanks to the Contactnb 10th Annual Awards of Excellence Gala Committee for all of your hard work, and dedication in making the Magic happen on an evening filled with "Joie de Vivre"

Medavie Blue Cross Celebrating much deserved accolades at the recent 10th annual Contactnb Awards of Excellence Gala June 12th in Saint John

Health and Wellness in the workplace is an issue in all Canadian business that we need to better understand and take initiatives to implement programs that are meaningful, impacting and effective. Contactnb is offering a Complimentary afternoon Workshop with Jackie Baird, Manager of Customer Service with Maritime Electric Company Ltd April 10, 2014 in Moncton NB at the RBC Advice Centre... check out the details below on the this amazing session...seating is limited so register today. Contactnb recognizes the importance of health and wellness and are offering this session complimentary to anyone that wishes to attend (Seating is limited sign up today) as we are very passionate about this topic and wanted to make it available to everyone. http://us4.campaign-archive2.com/

Goal...lllllllllllllllllllllllllld Heart Canadian

That is great! GO CANADA GO

Check out this great shot of the horse-drawn wagon rides from the Barrie Winterfest!

Great to see all of the Contact Events being lined up across the country by the amazing associations and volunteers in Canada Be sure to check out the listing or email in your event to have it added http://canadacontact.ca/Events.php

Great Careers in our Industry...Very Impressive....Congrats