Capilano University IT Services
2055 Purcell Way V7J 3H5 North Vancouver, BC, Canada

Kaltura update * Progress has been made. Error messages have been repaired & media should be visible once again. U may need to REFRESH BROWSERS in order to see your media. Kaltura techs cont. to work on further stabilizing the system. #capilanou #kaltura #elearn #capufaculty

*Tomorrow Morning* eLearn will be unavailable from 7 a.m. until 7:30 a.m. on March 16 while we perform database upgrades. Please do not schedule quizzes or other important online activities during this time. #capilanou #capufaculty #capstudentunion #capulibrary #eLearn #moodle

Resolved: Microsoft is reporting that the issues impacting MS Teams and some other MS services have been resolved. IT Services will monitor closely and post any further news here. #capilanou #msteams #capufaculty

IT Services is aware of some issues occurring when using MS Teams. We are investigating and will post further information here ASAP. #msteams #capilanou #capufaculty

*Service Notice* eLearn will be unavailable from 7 a.m. until 7:30 a.m. on March 16 while we perform database upgrades. Please do not schedule quizzes or other important online activities during this time. #capilanou #capufaculty #capstudentunion #capulibrary #eLearn #moodle

The CapU #eLearn app is showing an error BUT it can be bypassed by clicking OK - We are working with the vender to fix this bug and will keep you updated here and on the @capuitsnews Twitter account.

eLearn tip for Faculty You can easily remove students who are listed but no longer enrolled from your eLearn course lists. Link to Step-by-step instructions in elearn help files:... https://elearn.capu.ca/mod/book/view.php See more

Flash Player End of life, Dec. 2020 means that IT Services will be uninstalling Adobe Flash Player from Capilano University systems and devices. Please visit the Adobe Flash Player End of Life website to learn more. https://www.adobe.com//produc/flashplayer/end-of-life.html #capilanou #capuits #capulibrary

The ePortfolios.capilanou.ca (WordPress) upgrade is taking a little longer than expected and has been extended until 1:30 p.m. today. Thank you, Teodora Dotzeva... Manager, Student & Academic Systems See more

* eLearn is back online * The eLearn upgrade has completed 2 hours ahead of schedule. Analysts will continue testing until at least 2 p.m, but you can now login and use the system. Huge thank you to our amazing eLearn team!

UPDATE: ePortfolios.capilanou.ca sites continue to experience login issues. IT Services is working with the vendor to resolve the login issue. Next update will be provided by 9:30 a.m. on Friday, Oct. 30.... Thank you for your continued patience, IT Services #capuits #capilanou #CapStudentUnion #capufaculty #eportfolios

System Notice: ePortfolios.capilanou.ca sites are experiencing login issues. IT Services is working with the vendor to resolve the login issue. Next update will be provided by 12:30 a.m. on Thursday, Oct. 29.

FREE for CapU students & employees - LinkedIn Learning video courses for software, tech, creative & business skills. Login with your CapU username & password at: www.linkedin.com/learning/

* eLearn * will be unavailable from 4:30 a.m. until 8 a.m. on Thursday, Oct. 8 This maintenance outage is required for the installation of a new eLearn database. We expect this new database to significantly improve the speed of eLearn and alleviate error messages related to locking. * Kaltura * service maintenance is scheduled on Saturday, October 10, 6 a.m. - 9 a.m. to address the longer than expected transcode processing of media and/or failed processing jobs for some users. More information about this Kaltura maintenance is posted on Frontlines, In the Loop.