Delaney, the engagement people
700 - 838 West Hastings Street V6C 0A6 Vancouver, BC, Canada

So much is different this holiday season; yet, so much remains the same. Holiday wishes from the Delaney Family + Team:

Welcome, to the (almost) end of 2020. To say that this has truly been a year unlike any other (in recent history) would be an understatement. It is also a time of reflection and here at Delaney, we wanted to share some insights we have gleaned from our experiences during this challenging, unrelenting, and remarkable year. Without further ado, here are the insights, from our team, to you.

Looking to level up your engagement training? We’ve got you covered!

Ever wanted an easier way to explain the #IAP2 Spectrum to decision makers? Richard Delaney has created a handy chart to help:

Happy Thanksgiving from Our Family to Yours!

Good engagement is good #riskmanagement. Richard Delaney explains how in his latest blog:

2020 has been a time of changes and challenges necessitating we move out of our comfort zones. On the training front, we’ve now successfully delivered Delaney Virtual Academies for five iap2 Planning courses and one iap2 Techniques course, plus a number of Delaney training products. Here's how it is going: https://www.rmdelaney.com/blog/engagement-planning/8660/

Good engagement is good #riskmanagement. Richard Delaney explains how in his latest blog:

2020 has been a time of changes and challenges necessitating we move out of our comfort zones. On the training front, we’ve now successfully delivered Delaney Virtual Academies for five iap2 Planning courses and one iap2 Techniques course, plus a number of Delaney training products. Here's how it is going: https://www.rmdelaney.com/blog/engagement-planning/8660/

Active Listening: The New Superpower! Learn more in our latest Instagram post (and follow us for more engagement tips!) https://www.instagram.com/p/CFkbyB9sQ4U/

Excellence. It's an inside job. Valerie Delaney has the top 7 things our participants are enjoying from our #iap2 Virtual Academies in our latest blog:

Here are eleven ways our Delaney technology hosts help trainers focus on training and learners focus on learning:

Operating values are an important tool for facilitators or anyone who brings people together to create group norms around how we will interact with each other. Which ones work for you? Let us know in the comments and join us on Instagram! https://www.instagram.com/delaney_engagement/ ... #p2 #publicengagement

Our next E x t e n d e d #IAP2 Virtual Academy is coming up: Aug 10-20! One two-hour session each day, in the morning Reading + assignments in between sessions Sessions daily from 9:30a 11:30a Pacific Time... Weeks 1 + 2 sessions Mon-Thurs https://www.rmdelaney.com/training/upcoming-iap2-courses/

How do you know if you should hire an engagement consultant or keep the work in-house? Our Kristi Merilees talks about when the time might be right and has 3 tips on getting the most from your investment:

NEW! For the engagement leaders and decision makers in the crowd, you’ll be happy to know that our popular #iap2 Public Participation for Decision Makers workshop is now also available as a Delaney Virtual Academy:

Today's blog is all about lessons learned and participant experiences from our successful first Virtual Academy. I really enjoyed the virtual #iap2 Planning module. It gave me the opportunity to look at my work and how to really reach people, while also exploring how to be more inclusive in order to conduct better engagements. More about our 1st online training:

Do you find yourself asking everyone to turn their video on for your online meeting or workshop? Naomi Devine has some thoughts on why you may not want to do that, and the advantages of audio only participation:

Let's talk surveys for a moment - as they seem to be everywhere. The choice of using online surveys should be as carefully considered as with any other engagement technique. Danielle Armengaud takes you through the how of good survey creation, here: