DW Electrical

GENERAC GENERATORS I’m an electrical contractor in muskoka Ontario I will forewarn anyone who purchases a generac unit. They will not take care of their customers any warranty is done at their leisure. I have an irate customer who purchased a 7.5 kw unit generac is aware these units are garbage. It took 3 months to replace stator and new one was not producing power from factory. I offered to return and upgrade customer to 11kw as they were willing to pay price. Generac response was to send a replacement 7.5. I have installed many 11’s 16’s and 22’s with little issues but the 7.5s are garbage. I now own a box with an engine in it that’s completely useless and will never install another generac because of this. I will be posting this every day until the matter is resolved.

I need 28 more people to like DW Electrical page wondering if there’s anyone out there that hasn’t liked my page wants to help us out. Thank you and have a great day. P.S. never hurts to have a connection to a good electrician. ... P.P.S. We are 24/7 and help a lot of people out with small electrical problems. Thanks. Ken Stephenson DW Electrical

Out with Generac in with Kohler. Better warranty better service generators readily available. No waiting times for generators and parts if needed. 2 years parts and labour 5 year parts labour. Call us for a quote. All around great generators.

I’ve now received another customer service call back only to state that the only thing Generac is willing to do is to replace a unit they know does not work with another they have been having issues with. Careful this company is not out for the consumer and if you have an issue good luck. In essence they are willing to replace 7.5 for 7.5 we are willing to pay their difference to upgrade to 11 as they have non stop issues with 7.5 and they still aren’t willing to come through.

GENERAC GENERATORS I’m an electrical contractor in muskoka Ontario I will forewarn anyone who purchases a generac unit. They will not take care of their customers any warranty is done at their leisure. I have an irate customer who purchased a 7.5 kw unit generac is aware these units are garbage. It took 3 months to replace stator and new one was not producing power from factory. I offered to return and upgrade customer to 11kw as they were willing to pay price. Generac response was to send a replacement 7.5. I have installed many 11’s 16’s and 22’s with little issues but the 7.5s are garbage. I now own a box with an engine in it that’s completely useless and will never install another generac because of this. I will be posting this every day until the matter is resolved.

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