FreightPath
7 Bayview Road K1Y 2C5 Ottawa, ON, Canada

The transportation gold standard should be to make customers, brokers and carriers all an extension of your team But what makes a great team? One thing.... Reliable partners. That means keeping people who represent your company the best way possible by not only showing up on time, but also servicing customers with the right attitude The kind of attitude that's Friendly Professional Welcoming You get all that by partnering with a company that you trust, that way if you're busy, which you can very well be with paperwork, then you know that load is taken care of with no worries whatsoever Would you rather provide your customers with a cheaper rate OR... hand them over to someone you trust who you know will get the job done efficiently and effectively? Checkout the comments for more transportation sales tips featuring Drew Pearson

Did you know that Women feel 4.4/10 safety at work as a truck driver? That's why @julia Dyke sat down to discuss and break down barriers for the top issue facing transportation today: gender with @ellen Voie As the CEO of Women In Trucking Association, she explains her corporate journey in a largely male industry. ... Plus the factors that drove her to establish WIT and what they are doing to empower and advance the careers of women in transportation today. Learn... How to get your voice heard How to promote a positive image of the trucking industry by telling stories of real women who enjoy trucking The factors that discourage women from entering into the trucking industry The simple procedures that we can take today to create an equitable, level playing field for women in trucking. Click to discover how you bridge the gender gap in transportation today for the trucking women of tomorrow #femalefounder #truckingindustry #gender

Is it smart to turn down work when you are just starting? YES...Here's why: Because you have to understand that there are different departments within a company, and each department has their own sets of needs.... So when you broker out work you are not qualified for, you then develop real relationships with other brokers who do different types of loads Those relationships will not only help you in the long run by letting you focus on what you do best, but also generate new leads through genuine referrals And people will end up respecting you more for telling them that you are not the right fit for them, at this time and moment Because disappointment is never forgotten, but upfront honestly will always strengthen your personal brand So admit your mistakes to your customers. That way they know you are guaranteed to not make the same mistake twice. What have you learned from your mistakes? Checkout the comments for more transportation sales tips featuring Drew Pearson

How do you vet owner operators, new drivers or new carriers? Get a referral or recommendation Don't be afraid to ask someone:... Have you used this company before? If so, how did it go? It is the most productive way to use 5 minutes of your day. Plus that way you know who is and isn't worth your time And you feel 100% confident in your ability to deliver excellent service to your customers So the next time you're facing a new carrier, driver or owner-operator, alleviate your anxiety with a single call Because freight is all about connecting the right shipments with the right people so that everyone is happy at the end of the day Check company records Make sure insurance records and MC numbers are correct and up to date What's your vetting process? Want more transportation sales tips? checkout the comments for the full podcast episode featuring Drew Pearson

How to establish trust with customers at the first hello: Be malleable You can't just do everything to please the customer, you have to put yourself in the customer's shoes.... That way you are able to cater to each customer's specific needs. So the next time you get an early shipment don't think you know best, trust that the customer is giving you that time for a very specific reason. Be on time Always give yourself a window to show up early to resolve any potential issues that can happen with the shipment Be friendly Go the extra mile. Don't have your drivers just sit in the truck. For any small reasonable item, have them help with unloading because a little help goes a long way. Logistics is not about dropping off loads and then leaving. You have to build relationships before and after the drop off point. And that starts with leaving a positive last impression with each and every customer. What aspects of your brand help you get a leg up on the competition? Checkout the comments for more transportation sales tips featuring Drew Pearson

Always avoid informing customers of accessorial charges for the sake of closing a sale WRONG. In order to be a great salesperson, you have to learn exactly what that job entitles ahead of time, and that starts with asking questions about accessorial charges... Like... Do you still want to go ahead with this, given this could happen? Have you thought about this? Does that change anything? But why? Because every specific job or shipment has its own set of parameters or requirements and needs And the better you can understand those needs ahead of time, the easier you can make suggestions from the experiences and stories you've had. But to be a great salesperson, you also have to choose your clients and business partners wisely That means choosing reasonable people because there's a cost to everything. Driver's time included. So stop asking truck drivers... Could you just do this? Could she or he just move this over here? Or do they mind doing these little favours? Because you should always aim to please the customer, but never at the expense of your drivers What makes you a great salesperson? Checkout the comments for more transportation sales tips featuring Drew Pearson