Mission Creek Orthodontics
202-3975 Lakeshore Road V1W 1V3 Kelowna, BC, Canada

What a great day for a New Patient Exam! And in this case, THREE! We welcomed some siblings into the office for complimentary assessments and we look forward to seeing how their orthodontic journey unfolds. If you are ready to take the orthodontic leap call us at 778-477-5770 and we would be happy to set up a new patient examination for you!

Happy Birthday to our amazing treatment coordinator Shelley who makes everyday a great one at MCO! It takes a very special person to be a treatment coordinator and we are very lucky that Shelley beams with personality, professionalism and perceptiveness. Shelley pairs her experience and knowledge with her warm genuine approachable personality, which is why we have so many wonderful patients at our office! We wish her the very best on her special day!

Wishing everyone a very happy and healthy Easter from Team MCO! We hope everyone is enjoying this spring sunshine!

Happy Birthday Wishes to our incredible orthodontist Dr.Diaz! We are exceptionally lucky to have Dr.Diaz care for our patients. Everyone has a great appreciation for the work that he does and the care that he puts into it. Dr.Diaz days are always a great day in our office!

Happy Birthday to one of our amazing CDA's at MCO! Casey always brings her bright beautiful smile to work and genuinely cares for her patients. We are so lucky to have her on our team

Are you ready to join this amazing team of Ortho extraordinaires!! Thinking of specializing in Ortho? Now is the time!! Mission Creek Orthodontics and Kelowna Orthodontics (Drs. Pollard and Diaz) are looking for a CDA for a full time position. Details include: ideal hours with no evenings or weekends, above average wage, CE and uniform allowance, free parking, a health spending account, and free orthodontic treatment for you and your family. We work in multiple beautiful ...new offices (3 locations), in a fun and energetic environment with the absolute best team out there! Ortho module or ortho experience would be a huge asset, but is not a requirement. We will gladly pay to train the right person! If you are ready to make a change and join our fantastic group, please email your cover letter, resume, and references to: [email protected] We look forward to meeting you! For more info about us, please visit our websites: https://missioncreekortho.com https://westkelownaorthodontists.ca https://kelownabraces.ca See more

So happy for MCO patient Illana who just turned 76 years old and now has the most beautiful smile! Braces off congratulations to this sweet lady!

You can't see her amazing smile behind that mask but Jennifer just got her braces off and she looks spectacular! We were spoiled with this incredible cake she brought :) MCO has THE BEST patients!!

Are you looking for a new job? One with great hours, great benefits, and great coworkers? FYI... we are actively looking to fill two job openings! (1) sterilization/lab helper for our Mission location (3 days a week, Tuesday-Thursday, 9-5) (2) admin/reception/sterilization helper for our Kelowna and West Kelowna locations (4 days a week, 2 days at each office, 9-5)... If you are interested or know of anyone that may be, please email or office manager Christina at [email protected].

Shiny new name tags have arrived! Yay!

Congrats to our assistant Jenn!

#blackouttuesday

Were baaaaaaack!

To our patients and families, Exciting news! As you may have already heard, dentists and dental specialists have been given the green light to return to work next week. Specific guidelines to keep us all safe during the Phase II reopening plan of this pandemic have now been set by the collaborative efforts of the provincial health officer, WorkSafeBC, BCCDC, and the College of Dental Surgeons of BC (CDSBC). Some of these changes will require your help, and we will have very s...pecific instructions sent to you prior to your next appointment. The most important of these is an initial screening questionnaire that will need to be completed before you enter. Starting early next week, our administrative teams will be working very hard on scheduling appointments for everyone so please be patient. This is a huge job and will take time. Thank you everyone. We are looking forward to seeing you all soon and continuing to create those beautiful and healthy smiles! Drs. Pollard & Diaz

Some words of wisdom on a hike the other day. We hope all of our patients and families are staying well and healthy. Hopefully we see you soon!

Dear patients and families, If you had an appointment scheduled at any of our three locations (Mission, Kelowna, or West Kelowna) between TODAY AND MAY 22nd, it has now been cancelled due to the COVID pandemic. Considering the huge volume of patients and appointments being cancelled, it would be next to impossible for us to reach all of you personally and find the ideal date and time to reschedule everyone....Continue reading

This is an unprecedented time for our world. Access to care is currently a bigger issue than it has ever been, even if temporarily. With dental offices closed... to non-essential care and restricted to emergency management, there is growing concern with families that are experiencing dental pain and waiting for care. Please know that you are not alone, your dental providers are there for you, and during these times of unrest and worry, please reach out. We can help settle your mind and answer questions about a healthy diet, snacks, tooth brushing, toothpastes, flossing, behaviour management for young children, dental disease progression, pain reacted to cavities, trauma, among other things. Oral health is so important, and although it can seem complex, sticking to the basics goes a long way. Brush in the morning (we have time now, no excuse!) and at night. Make sure for kids under 8 years old a parent is getting in there and making sure nothing is missed. Floss daily - where teeth are touching, toothbrush bristles cannot go. Floss is the only way to get the sticky plaque out from between teeth in these areas. Think of it this way: When you wake up in the morning and you have sweaters on your teeth, you feel the need to clean them, and it feels great! BUT, the spots between your teeth are wearing sweaters 24 HOURS PER DAY if youre not flossing. Seriously. Dont believe me? Try flossing, then smell the floss. Gross, I know, but case closed. Restrict your caloric intake to 5 x per day. Breakfast, healthy mid morning snack, lunch, healthy mid afternoon snack, dinner. Thats it. Drink what you want with meals, but water between. Stay hydrated. This will REDUCE YOUR RISK of cavity development and progression. Questions? Take 5 slow, deep breaths, as many times in a day as you think of it, Terry

Dear Patients and Families, We would like to advise you that for the foreseeable future, and according to our College's and government's guidelines, we will remain open to see our patients for emergency cases only. We have cancelled non-emergency appointments and will call each patient back to re-schedule once we have a timeline of when we will be able to re-open. With consideration that many of you are in active treatment and require regular monitoring/adjustment, we are hop...ing to continue your care very soon. When this is possible, please rest assure that we will use the utmost precautions to ensure everyones safety. For the health and well being of our staff that are on the front line and the patients we are still seeing, we will do our very best to triage these appointments and we will be carefully screening our patients for symptoms and potential exposure to COVID-19. Please feel free to reach out to us if you have any questions or concerns about your treatment by email or telephone. We are sincerely more than happy to communicate with you during these unprecedented times. We wish you good luck and good health during this time. Kind regards, Dr.Derek Pollard, Dr.Diego Diaz and the Team at Mission Creek Orthodontics

COVID-19 (Coronavirus Update) We continue to closely monitor the evolving situation with respect to the COVID-19. Please be assured that the health and safety of our patients and staff is our priority.... We are in regular communication with the BC Dental Association and we are monitoring updates, recommendations and warnings that are issued by the Government of BC and Government of Canada. This is an evolving situation and our commitment is to provide you with up-to-date information as it becomes available. Any questions can be directed to [email protected] or call 778-477-5770.

"They know their job and do it well! Thank you! You are awesome!" says Gerald Goertsen CFP on Google

"My teeth are super nice, thank you!" says Martin Moreno on Google

Mission Creek Orthodontics is wishing everyone bright smiles on this day of love!

"You will not find a better Orthodontics location in the whole BC Interior!! We were referred to Mission Creek, after a nightmare experience at another firm; Mission Creeks office is so inviting, so stylish, has things to entertain kids while waiting, and they even have a welcome sign for new patients each day- which is such a special touch. ALL of the staff are incredible, so friendly and super easy to communicate.." says Courtnay on Google

"Wonderful experience" says Clinton on Google

"Great 1st visit. Very professional and gave all options that were available." says R on Google

It's that time of year where we start to think about how we are going to improve our lives in the following year. Braces don't just change looks they can improve outlooks! 2020 can be the year for you to greatly enhance your quality of life and boost your confidence with the smile you have always wanted. Our complimentary new patient exam is the first step to achieving this! Come in or call us to ring in the new year with Mission Creek Orthodontics!

"Excellent. Staff are very friendly, warm and helpful." says Dawn on Google

Celebrating this amazing group of people last night up at Sparkling Hill. Another spectacular year of creating beautiful smiles and having fun as we do it. Happy holidays to all of our wonderful families and patients, referring doctors and teams. We wish you the best of luck for 2020!

"MCO is professional, friendly, and they work fast. Dr. Pollard and his team are exceptional. You can tell there is a lot of experience and care that goes into the operation and the results show.. I have never heard a bad word or a negative thing about this place. The front end staff also does a fantastic job of making sure that I feel welcome. They go out of their way to make sure that your schedule is accommodated and.." says Tom on Google

There is still time to book your complimentary New Patient Exam in 2019! Come see us at MCO for some braces and holiday cheer :)

"Very friendly staff. Make you feel comfortable right away and very good with my daughter as she is only 14 but most if not all the time goes by herself on the bus because its hard with my work schedule. they always make sure that my daughter knows what is happening at every appointment she never leaves feeling like she was not completely taken care of! Would highly recommend this office!" says Miranda on Google

"Thanks so much to Dr. Pollard. We had a dental emergency when my daughters space maintainer broke and was jabbing into her gum. We are not even a client of his and he came into his office within an hour of talking to him, on a holiday to help my daughter. I absolutely appreciate the time he gave to help her out. We were also not even charged, just asked to say good things about his practice. So thank you again for your.." says krista on Google

"Dr. Pollard and his staff were friendly, professional, prompt, and efficient. I would highly recommend this orthodontist!" says Kathy on Google

Congratulations to Sunnyside Dental for winning this years pumpkin decorating with their AMAZING Dino pumpkin!

We hope everyone has a safe and fun night! Wishing you all a Happy Halloween!

Aladdin and Jafar/genie, working together to fight evil malocclusions. Happy Halloween to all our patients and families!

"Great staff and service . Highly recommend" says Prince on Google

"Our Daughter feels so comfortable and relaxed at the clinic." says Josh on Google

To our valued patients and families, All of us at Mission Creek Orthodontics are very excited to announce that Dr. Diego Diaz has joined our practice as a full time associate. Diego grew up in North Vancouver and at a young age, he realized he had a passion for helping people. While obtaining his Bachelor of Science degree from UBC, he became very active philanthropically in organizations like Big Brothers of Greater Vancouver and Muscular Dystrophy Canada. After volunteerin...g at his family dentists clinic, Diego decided that a career in dentistry would be an excellent way to combine his desire to care for people with his penchant for hands-on work. He headed out East to the University of Western Ontario to complete his Dentistry degree, followed by a one-year General Practice Residency at Vancouver Coastal Health/UBC. After 2 enjoyable years of general practice in Penticton and Merritt, Diego decided to focus his skills on the area of Dentistry that intrigued him the most, Orthodontics. He returned to the University of Western Ontario and recently graduated this spring with a Masters degree in Orthodontics. Diego, his wife, his 2 year old daughter, and their dog are thrilled to be settling down in the beautiful Okanagan, where Diego spent some time vacationing as a child. On their free time, Diego and his family love being active outdoors and are avid hikers and snowboarders/skiers. Diego is super excited to be joining the incredible teams at MCO & PPO and cant wait to be involved in the Okanagan dental community. He looks forward to continuing to learn and stay current in all aspects of dentistry in the hopes of providing the best possible orthodontic treatment for patients in the Okanagan valley. I am personally honored to have Diego join our practice. Dr. Diaz and I will be working together on all treatment cases, and just as you have come to expect from us here, we will continue to provide an exemplary experience and standard of care for all of the patients and families that come to our office. I have the utmost confidence in Diego and we know you will enjoy getting to know him moving forward. Sincerely, Dr. Derek Pollard, BSc, DMD, MSc (Ortho)

"We drive nearly 3 hours to the appointment and for a year, everything has gone seamlessly and all the staff are incredible!!! Beyond being a great Orthodontist, Dr Pollard has created a friendly, enjoyable experience for all that visit. Thanks N.A." says Nohan on Google

"Service is always excellent. Always a pleasure going there." says Megan on Google

Happy Birthday to our fearless leader Dr.Pollard! So thankful for our work family, we wish you the happiest day!! :)

MCO team out to play for the day! Spending quality time not just in the office but out on the water on a bright and sunny day! Thank you to all the patients and families who support this great team!