My Restaurant
3025 Ness Avenue R2Y 2J1 Winnipeg, MB, Canada

As all of you know, from time to time, every restaurant makes mistakes. There was an extensive bad revue put up tonight under recommendations. I do not dispute that the restaurant did not satisfy a couple that came tonight for their second visit. I deleted the bad revue due to swear content involved. Four of my teenage daughters read this as it is usually about them. I also deleted their recommendation (to be fair). The details are as follows. Their first visit was met with a... glorious recommendation. Tonight's visit was a lot less appealing. They were unhappy that the bacon and/or burger was not crisp as last time. The cook did not put out veggies and dip even when requested. He also refused to separate white chicken meat from our mixed proportioned roast chicken so the customer went with a quesadilla instead of what they originally wanted. The waitress said that it was with veggies and cheese. I believe that this is where a misunderstanding occurred. The quesadilla has red and green peppers, onions, and other veggies inside and this is what the waitress was referring to. The customer ordered mashed potatoes and gravy. She was charged 2.00 for the two scoops of mashed potatoes and asked if she wanted gravy and replied yes, on the side and was charged 1.00 for the gravy as this was not included. When the customer returned home they looked up the prices on our menu online which is outdated. Our menu in the restaurant has been update and revised. Yes, the cook made mistakes, the waitress was young and making more errors then I was aware of. And I as the owner, take responsibility. Both the cook and waitress have been talked to and the waitress is obviously no ready to work alone and will not be again. I have sent a personal private apology and offered them a full refund. They are understandable upset thinking that I deleted them to hide their revue. That is not the case and why I posted the majority of the complaint.

Old Menu photos have been removed as we have a revised menu at the restaurant and this one has outdated prices. A new one will be up shortly with more poutines and hamburgers and new hotdogs!

Keep sharing everyone! And writing reviews on the food you've eaten. Word of mouth is the best advertising! Post away please!