Scottsdale Veterinary Hospital
7072 120th Street V3W 3M8 Surrey, BC, Canada

It’s been an ugly year with all of the challenges we’ve faced through the pandemic, but we’ve been so fortunate as a team to provide care to our faithful clients and their pets over the past year. We wish you all a joyous and safe holiday season and look forward to caring for your pets into the new year!

The holidays are just around the corner! Please have a look at our upcoming hours as there are some adjustments to our regular operating hours of 8am-5pm Monday - Saturday. Any special food/medication orders must be placed before 10 am on Monday Dec 21st either by phone or email ([email protected]), for pickup on Dec 23rd and 24th leading up to the holidays.

Please be advised that our email [email protected] is not operational today due to some changes with our computer system. If you have reached out via email using this address please call our hospital at 604-590-2121. We apologize for any inconvenience.

Our team was so excited to help Velma during the birth of her puppies last week! Glad to see she is doing well nursing well at home.

Remember to take extra precautions to keep your pets safe this Halloween! No matter if you choose to go out or stay in, there can be Halloween hazards all around. It’s best to keep pets away from candy, candles, and SPOOKY noises! #halloween #happyhowloween #petsandhalloween #spooky

There has been an increase in kennel cough cases in our area over the past number of weeks. If you suspect your dog may have kennel cough, please refrain from socializing with other neighbourhood dogs until after being assessed by a veterinarian. Please call to book an examination with one of our veterinarians if your dog is showing signs of coughing, hacking or gagging. We have specific protocols in place including an isolated exam room to prevent potential infection to other patients coming to our hospital.

This Saturday October 24th we will be closing at 3 pm to allow our team members and clients the time to vote. We encourage you to your part in this upcoming election.

With the second wave of COVID-19 upon us the statistics showing that Surrey in particular has an increasing number of active cases, we have made the decision for the health and safety of our team and their families to reduce our in-person examinations again. At this time will be asking that clients wait in their vehicle as we examine their pets. We have been observing that with owners entering our hospital and with extra precautionary disinfection measures the amount of time ...between appointments has been limiting our ability to see more patients who require our care. We are also noticing that pets are feeling more anxious when their owners are present in the room without being able to approach their pet due to physical distancing measures. All questions, history, and plan will be communicated by phone or at a social distance at the front of our hospital during this time, unless pre-approved by one of our veterinarians.

For clients who feed Royal Canin veterinary diets, we would like to inform you that there will be a price increase across the board of about 5% effective January 1st 2021. We thank you for your understanding. Royal Canin will continue to provide their highest level of quality, food safety, rigorous scientific study and accuracy in the precise nutrition that they provide. If you have any questions or concerns about Royal Canin and the diets they produce, do not hesitate to reach out to their customer support at 1-800-527-2673.

What makes a Vet Tech? This week is recognized as Vet Tech appreciation week! Shout out to all of our amazing technicians who are skilled in all of these areas and more! #vettechweek #welovevettechs #registeredvettech

Reminder that our office will be closed for Thanksgiving Monday next week. If your pet has an emergency while we are closed please call the Animal Emergency Hospital of the Fraser Valley at 604-514-1711, Mainland Animal Emergency Clinic 604-588-4000, or Vancouver Animal Emergency and Referral Centre 604-879-3737.

Continuing education is extremely important for the best care of your pets! This is why we review CPR together on a regular basis. Please be advised that we will be closing our office during our team CPR refresher meeting on September 30th from 12:30-1:00 pm.

Buddy came for a check up today! Such a handsome kitty

If you have been waiting to book an appointment for your pet, we do have some openings available this week for Tuesday and Wednesday September 22nd & 23rd! Please give our office a call!

Please be aware that our office is closed for Labour Day (Monday September 7th) and will reopening on September 8th from 8 am to 5 pm. If your pet has an emergency during our office closure please call the Animal Emergency Clinic of the Fraser Valley at 604-514-1711, Mainland Animal Emergency Clinic 604-588-4000, or Vancouver Animal Emergency and Referral Centre 604-879-3737.

We all knew cats were more awesome than we thought... but just in case you need some proof to back it up.

Why researchers say cats have been shown to test positive for COVID-19. (Disclaimer: At this time there have been no documented cases of cats transmitting SARS-CoV-2 to humans, only from human to cat and between cats).

This little sweetie came in to see Dr. Wensink today! It is our first official day where clients are permitted to come inside the hospital building during their pet’s appointment if they prefer. Please see our last post for the details of how we are keeping our team and your health and safety priority.

Next stage of our COVID precautionary measures takes effect Monday August 17th. We would like to announce that we now have our plexiglass screening and our physical distancing signs in place for those clients who would like to be present for their pet’s examination. One client per appointment will be permitted to enter along with the below precautionary measures. We are still very happy to provide curbside support for those clients who wish to continue to wait outside while ...their pet is examined. - One person per pet will be permitted to allow for adequate distancing given the number of appointments we see and our limited space - We will direct you from outside into one of our examination rooms when we are ready for your pet to be seen - A properly fitted face mask must be worn at all times - Hands must be sanitized upon entry and exit of the building - Clients must remain on the physical distancing marker located in each exam room. Your pet will be examined by your veterinarian with the help of an assistant - We will kindly escort you back outside after your appointment or prior to any necessary procedures should your pet require diagnostic testing. This is in order to allow for proper distancing within the examination rooms as some procedures often require additional team members to assist - Payment can be collected over the phone after your appointment or you can pay through tap or cash if necessary at the front counter behind our plexiglass screen For sensitive appointments, such as euthanasia, we will be continuing to allow two people into our isolation ward along with the use of face masks and hand sanitization. For those who choose to continue with our curbside appointment service for your pets please keep in mind the process we have set in place. Details can be found on our website. Please remember that for any orders please expect a 3-4 business day turnaround. Food orders and other products can also be purchased and delivered to your home through our online webstore (www.myvetstore.ca/). For medication refills please provide us with at least 48 hours notice for our team to prepare your medication as all requests require review and approval by one of our veterinarians. We thank you for your cooperation and support as we continue to navigate this new reality. Our primary focus is the health and wellbeing of you, your pets, and of our entire team. Thank you from the entire Scottsdale team.

We will be closed on Monday August 3rd for BC Day. We will reopen for our regular hours on Tuesday August 4th at 8 am. If you have an emergency while our office is closed please contact the Animal Emergency Clinic of the Fraser Valley at 604-514-1711, Mainland Animal Emergency Clinic 604-588-4000, or Vancouver Animal Emergency and Referral Centre 604-879-3737.

A BIG Thank you to Scottsdale Veterinary Hospital for taking wonderful care of Misha. Misha had a dental done under COVID protocols....so let’s face it the Team... really took care of Meowmy! This is Misha’s there better be something for me in those boxes after today look! Also thank you to Petsecure Pet Health Insurance our insurance coverage means we never have to worry about getting our babies the care they need.