TICO

As a traveller during COVID-19 there’s lots to understand. It’s our goal to bring you clarity for your travel concerns. TICO is here to support you and provide you with the information you need to make informed travel decisions when you’re ready to travel. https://www.tico.ca/news/links-resources.html

TICO salutes your service and honours your sacrifice. Lest we forget. #lestweforget #RemembranceDay

Remember that when you're ready to travel again, book online or in person with a trusted and knowledgeable TICO registered travel agent, and always KNOW YOUR RIGHTS! https://www.cp24.com/video?clipId=2011852&jwsource=em

Effective immediately, TICO has extended its original 90-day fee deferral on all fees as per the schedule below. Please visit the TICO website for detailed information. https://www.tico.ca//438-registrar-bulletin-extended-fee-d

Though the skies may be quiet, the beaches empty and the cruise ships safely docked, we know you're preparing and you'll be back soon, making people's travel dreams come true. Here's to you Travel Agents, the dream makers. TICO celebrates you on Travel Agent Day!

We stand with you.

Following several consumer complaints, TICO - Travel Industry Council of Ontario is reminding registrants of its policies. #TICO

On March 25, the Federal Government announced an Emergency Order under the Quarantine Act that requires any person entering Canada by air, sea or land to self-isolate for 14 days whether or not they have symptoms of COVID-19. https://www.canada.ca//new-order-makes-self-isolation-mand

On March 30, 2020 the Ontario government announced that the Regulation under the Travel Industry Act, 2002, were amended to reduce the burden on Ontario’s registered travel agencies and tour operators and to enhance consumer protection for certain travellers impacted by the COVID-19 outbreak. https://www.tico.ca//398-registrar-bulletin-ontario-govern

The province of Ontario has ordered the closure of all non-essential businesses. Businesses that have the capabilities to work remotely may do so. Please keep in mind that if you are trying to reach an Ontario travel agency or tour operator, they may be temporarily closed or operating remotely with limited capacity. https://news.ontario.ca//ontario-closing-at-risk-workplace

If you just returned from March Break or any other travel, the Public Health Agency of Canada is reminding Canadians to self-isolate for 14 days.

The reality around COVID-19 is changing rapidly and it can be hard to sift through all of the media reports and information. For credible information on how to protect yourself, what to do if you’re sick and how to recognize possible symptoms, visit www.Ontario.ca/coronavirus. For the latest Government of Canada travel advisories and information, visit https://travel.gc.ca/travelling/advisories.

These are unprecedented times for the travel industry and for consumers. Richard Smart, TICO’s CEO and Registrar has shared a letter with how TICO is navigating these uncertain times, along with resources for Ontario’s travel community and consumers. https://www.tico.ca/covid-19-a-message-from-the-ceo-and-reg

With March Break upon us, some families may be making last-minute decisions about their travel plans. Richard Smart, TICO’s President and CEO shares tips on what consumers need to know: https://toronto.citynews.ca//what-to-know-about-travellin/

The situation with COVID-19 is changing rapidly and many families are considering their options for existing March Break travel plans. It’s a stressful time and Ontario’s travel agencies, websites and tour operators are here to support you. Many consumers are experiencing long wait times due to the sheer volume of calls, questions and requests. If your departure is not imminent please consider waiting to call as requests are being processed based on the date of departure. These circumstances are unprecedented and travel companies are working to assist you as quickly as possible.