Telelink

Scaling operations can often be a slow and difficult process. Telelink's call centre resources allow you to be agile, scale fast, and get projects off the ground. Check out how we can help with your next big project. https://zcu.io/CxNU

We re-imagined our Telelink team members as classic Halloween treats. Happy Halloween everyone. Please stay safe.

Trying to create a workplace #culture of #safety and #compliance? Start by reading this article. https://zcu.io/S6My

One of the many ways to find us online. #answeringservice #callcentre #telelink #customerservice

Managing properties? Check out these 3 challenges every property management company encounters, and the solutions to overcome them. https://zcu.io/Olj7 #propetymanagement #realestate #realty

Check out these Telelinkers showing their support for Jamarama Day and @JanewayNL It's all cozy comfort this Friday!

For over 55 years Telelink has been the consistent, professional voice of businesses all across Canada. There are a few things Telelink is doing in 2020 that you would not have seen in 1965. Take virtual reception, for example! We've evolved with the times and move with our customers. Check out our website to see what else we're doing these days! https://zcu.io/bL3G

We do it because we love being the voice your customers count on! Our agents are professionally trained and know what it takes to create a WOW experience. Give us a call, we think you'll like what you hear.

Every property manager wants to keep their best tenants longer. But where do you start? Here are 6 practical steps towards keeping your best tenants longer! https://zcu.io/jq1b #propertymanagement #rentals #realestate #tenantmanagement

In the age of COVID-19, agility is the name of the game. Can your business quickly scale up when pent up demand is unleashed? What about scaling down in a hurry to save costs when demand shrinks? Here is the best kept secret to running an agile business. https://zcu.io/FFn0

When a customer calls, it doesn't matter how good you are at what you do if you aren't available. If you want to be available 24/7 for your customers you can count on one thing, you'll never wonder what you missed. Check out how can be available 24/7 https://zcu.io/I5PF

When quarantine and social distancing began, our team ate up webinars like Sunday dinner! Now, with busy schedules and balancing life and work (which sometimes still happen all in one place) we are hungry for on demand content. That's why we're doing our first ever on demand lone worker webinar. Telelink is proud to present an Aware360 partner spotlight. Best of all, you can submit questions beforehand and be certain they will be answered with a well thought out response. Drop your burning work alone questions below - we'll shout you out in the webinar and deliver it right to your inbox!

Have burning work alone questions? Drop a comment below and our team will answer them for you in a video. Not only will your specific question be answered, but you'll get access to an on demand work alone webinar feature our partner, Aware360.

More than just an answering service. Check out this blog to see 5 other services you didn't know your answering service could do. https://zcu.io/9DvF #value #partners

One of our 4 #corevalues is Caring & Kind. Our core values give us direction and guide our actions. To be caring and kind means that we are compassionate. We care for the lives we impact. We care for the world we live in. #workculture #culture #values

Partner Spotlight: Aware360 Sign up now to get a link to our on demand work alone webinar where we will review one of the leading work alone technologies in the world. Submit questions to our team by dropping a comment below. We'll give you a shout out and answer your question in the webinar! https://zcu.io/OA5i

We believe that empathizing with the customer makes all the difference in customer service. Our agents put themselves in your customers shoes. Check out our blog highlighting the difference a bit of empathy can make https://zcu.io/gXgi

This is the return to work taskforce! They're back in the office putting in critical re-entry protocols so that when it's time to get the rest of us in, we can do so safely. As excited as we are to bring our family back together, we want to be sure we take our time and do this the right way. We'll be back soon!

Telelink partner spotlight webinar: featuring Aware360 In this webinar we will be reviewing technology that can help protect your lone workers. Since it's on demand we won't have a live Q&A but we will take your questions now (drop a comment) and answering them in the webinar! Click the link below to sign up! https://zcu.io/uwCn

Telelink is proud to be the only ISO 9001:2015 certified response centre in Canada! This certification ensures that all of our process are organized, optimized, and of the highest quality. See why we take quality so seriously here https://zcu.io/LDW5

We're not just calling out your calls, our agents are using deductive reasoning to separate emergency dispatch from regular dispatch - that's an advantage you can bank on.

Class is in session! Well, almost - in preparation for back 2 school season we thought it'd be fun to have Telelinker children draw their parents working away from home. What lovely pictures they drew!

Drive carefully this weekend, friends. There will be a lot of people on the road - let's do our best to stay safe. For tips on safer driving practices, check out our Journey Management blogs https://zcu.io/KWtW

We're all trying to be more mindful of safety practices at work these days. To truly create a culture of safety and compliance, there are certain steps an organization needs to take first. Here are 5 to get started with. https://zcu.io/t7hx #safetyculture #safetychampion

Many small businesses are getting leaner - outsourcing services to call centres to help save costs during uncertain times. But not every call centre is the same. Read our checklist of 11 considerations to be be mindful of before you select a partner. https://zcu.io/RCxx

Have technicians and workers on the road? Getting them dispatched quickly matters. See what other call centre services your business may want to look into this year https://zcu.io/CSOC #callcentre #answeringservice #dispatchservice #dispatchers

We have 4 core values at Telelink. Continuous Improvement is an important one. We define continuous improvement like this: We pursue excellence. We challenge ourselves. We work until we find a solution. What does continuous improvement mean to you? #workculture #corevalues